whotheheckami: (Green Man 2)
[personal profile] whotheheckami
I got an interesting text from Pixie last night. Her job has changed at work and she is now supervising up to 7 people on a regular basis. She's not officially their supervisor, because her employers are stingy gits! However, she's never had a job where she's managed people before and feels a lot out of her depth. She was asking me for hints and advice. I sent back a couple of suggestions, such as insisting on some training. I then thought that you lot probably have lots and lots of experience and so I decide to throw the question to the panel.

What are your tips for managing people in a work environment?

Date: 2005-11-16 05:15 pm (UTC)
From: [identity profile] azekeil.livejournal.com
It so depends on a number of factors, like:

- background political situation
- perceptions of the manager by the managed
- etc

Obviously her non-official recognition is sucky because it undermines her authority.

Date: 2005-11-16 05:17 pm (UTC)
ext_15862: (Default)
From: [identity profile] watervole.livejournal.com
Always be polite. Even if they irritate her, she only needs to offend someone once and they'll never forget.

Listen to what they say. They've been doing the job longer and will undoubtedly have useful knowledge.

Listen, take advice, but make your own decision. But make sure that decision has taken all the information into account.

Say 'thank you'. It can go a long way.

Date: 2005-11-16 05:40 pm (UTC)
From: [identity profile] talodi.livejournal.com
ALways remember there's a 'time and place' - it's a basic rule that lots of managers forget, and lose repsect of their staff from stuffing it up

Date: 2005-11-16 05:52 pm (UTC)
From: [identity profile] nicnac.livejournal.com
Don't take it personally when people bitch at you - everyone has an off day every now and again and it doesn't mean you are a bad manager/person.

Date: 2005-11-16 06:44 pm (UTC)
From: [identity profile] shadowduchess.livejournal.com
Don't be afraid to get your hands dirty alongside your workers if needed, as they respect that and you will have less problems if you can be one of the people while managing them. Delegation is important in management but, helping when necessary proves that you really are a team.
Be understanding but firm, listen to your employees and address their concerns but, pay attention to patterns if there is a continual problem with an employee ie. sick, late etc...
Don't be wishy washy.
Grow a thick hide, you'll need it in a management position. Some people may resent you for power and authority and gossip from jealousy don't debase yourself because of this.
If there are problems, address them don't wish or hope them away. You're a manager you need to make sure everything is running smoothly or a very good facsimile thereof.
Lead by example yes it sounds trite but you have to come from a position of strength, power, and knowledge. Knowing what your employee's job is and understanding it is key, there is nothing worse than a manager who is your boss and knows nothing about the business. No respect will be garnered from this and employees will tend not to listen or care.

Date: 2005-11-16 06:52 pm (UTC)
From: [identity profile] ex-stephmog743.livejournal.com
God, I remember being thrown in at the deep end with my first supervisory role, and it's very hard to know what the balance is between being in control and being a bossy cow. Whitbread used to do a brilliant in-house training book called "Supervising and Managing People at Work" that really helped, but I no longer have it (think I passed it on to someone else in a similar situation).

Date: 2005-11-16 11:59 pm (UTC)
gerald_duck: (frontal)
From: [personal profile] gerald_duck
Treat them as humans, not resources.

You need to get others to do things, even if you know you could do them better yourself.

Don't lose sight of the objectives. You're no longer just motivating yourself, you also have other people looking to you for purpose and direction. Don't get distracted by unimportant details.

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